FAQ
How much does shipping cost?
We have a flat rate of $7 NZ wide.
Do you receive exactly what is pictured in the gift boxes?
A few of our products in our giftboxes will have a randomly selected design, colour, scent or flavour to what is shown. On the rare occasion a smaller item may be out of stock we reserve the right to replace it with equal quality or valued brands.
Where do you ship to?
Currently we are only shipping NZ wide ( excludes PO boxes ). Will look at adding Australia at a later date.
How long does it take to dispatch orders?
We aim to have our orders dispatched 1-2 business days after receiving your order (excludes public holidays). However please reach out prior if you have an urgent order and we will see if we can accommodate your time frame.
What is your refund policy?
Due to the nature of our products, we do not accept returns. We will, however, evaluate on a case-by-case basis and should the stock be damaged or the incorrect items received, we will accept returns/replace the item.
How do we contact you?
You can reach us on info@hushcare.co.nz or on our social media accounts
Facebook - Hushnz
Instagram - hushnz_